FAQ.

Straight answers to the questions we hear most often.

Getting Started
What happens when I request an evaluation?+

We'll reach out to schedule a conversation. You'll tell us what happened, we'll ask the questions that matter, and we'll give you an honest assessment of your situation — including whether we think you have a viable legal claim and what your best options are.

Is the evaluation really free?+

Yes. There's no charge for an initial evaluation and no obligation to hire us. Our goal is to give you useful information so you can make the right decision for your situation.

How quickly will you respond?+

We aim to respond to all evaluation requests within one business day. If your situation is time-sensitive, please indicate that in your request and we'll prioritize accordingly.

About Your Case
What if I'm not sure I have a case?+

That's exactly what the evaluation is for. Many people come to us unsure whether what happened to them rises to the level of a legal claim. We'll help you figure that out — honestly, without pressure, and without legal jargon.

What if you can't take my case?+

We'll tell you why, and if we know of a better resource or attorney for your situation, we'll point you in that direction. Our goal is to make sure you leave the conversation knowing your best next step — even if that step doesn't involve us.

How long do I have to file a claim?+

Statutes of limitations vary depending on the type of claim and the state. Civil rights claims under Section 1983 in Tennessee and Georgia typically have a one-year limitations period, but there are exceptions. Don't wait — contact us as soon as possible so we can evaluate your timeline.

Do you handle cases outside of Tennessee and Georgia?+

Chad Phillips is currently licensed in Tennessee and Georgia. If your case is in another state, we'll let you know during the evaluation and can help refer you to qualified counsel in your jurisdiction.

Fees & Process
How do you charge for your services?+

Most of our civil rights and personal injury cases are handled on a contingency fee basis — meaning we only get paid if you win. We'll explain the fee structure clearly before you make any decision to hire us.

How long does a civil rights case take?+

It depends on the complexity of the case, the parties involved, and whether it settles or goes to trial. Civil rights litigation can take anywhere from several months to several years. We'll give you a realistic picture of what to expect during your evaluation.

Is my conversation with you confidential?+

Yes. Communications made in the context of seeking legal representation are protected. You can speak freely about your situation without worrying that it will be shared.

Still Have Questions?

Request an evaluation and we'll answer them directly — no forms, no runaround.

Request a Free Evaluation →